Contact Us
PhysioXMotion is operated by NEXVORA INNOVATIONS LIMITED, a company registered in Hong Kong. We provide customer support for orders placed through our store and assist with questions related to products, shipping, returns, and order updates for customers located in the United States.
Contact Information
Store Name: PhysioXMotion
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Warehouse Address: 156-01 Liberty Ave, Jamaica, NY 11433, United States (U.S. Fulfillment & Returns Address)
Email: support@physioxmotion.com
Phone Number: +1 213 802 0018
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Support Scope
Our support team can assist with customer service inquiries related to orders placed through PhysioXMotion, including:
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Order status and tracking updates
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Shipping and delivery information
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Return and refund requests
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Product-related questions
- General account or order assistance
To help us review your request efficiently, please include your order number when contacting us about an existing order.
Fulfillment Information
Orders placed on PhysioXMotion are processed through our U.S.-based fulfillment and logistics network. This allows us to ship orders within the United States while maintaining consistent processing and handling standards.
Our listed warehouse address is used for U.S. fulfillment and approved returns. Please do not send any return items before receiving return authorization and instructions from our support team.
Quick Links
We aim to provide clear, reliable, and timely customer support. Each request is reviewed individually, and our team works to respond as efficiently as possible during business hours.
If you need assistance, please contact us using the details above or submit your request through our contact form.
