Orders are processed within 0–2 business days.

With Free Standard Shipping, delivery within the United States typically takes 7–11 business days after the order has been dispatched.

Faster shipping options may be available at checkout. For more information, please review our Shipping Policy.

We currently offer the following shipping options within the United States:

• Free Standard Shipping — $0.00
• Insured Shipping + Priority Processing — $4.95
• Priority Express Shipping — $9.95

Available shipping options are shown at checkout before payment is completed.

Yes. Free Standard Shipping is available for orders shipped within the United States.

Optional faster shipping methods may be selected at checkout for an additional cost.

Orders are processed within 0–2 business days.

Orders placed before 12:00 PM Eastern Time (EST/EDT) are typically reviewed for same-day processing when possible. Orders placed after this time are usually handled on the next business day.

Order processing takes place Monday through Friday, excluding public holidays.

Yes. Faster options such as Insured Shipping + Priority Processing and Priority Express Shipping may be available at checkout.

These options are designed to prioritize order handling and provide a shorter estimated delivery timeframe where available.

At this time, PhysioXMotion ships within the United States only.

Orders are fulfilled through our U.S. fulfillment and logistics network.

Our warehouse and returns address is:

156-01 Liberty Ave, Jamaica, NY 11433, United States

To request a return, please contact PhysioXMotion support and include your order number, the item you would like to return, and the reason for your request.

If your return request is approved, we will provide the correct return instructions and return address.

Please do not send items back before receiving return authorization.

Return requests can be submitted within 90 days from the date your order is marked as delivered.

Returned items must meet the conditions listed in our Return and Refund Policy.

Customers are responsible for return shipping costs for standard returns.

If the item received is defective, damaged, or incorrect, please contact us so we can review the issue and provide further instructions.

Once a returned item arrives, it is reviewed and inspected within 5–7 business days.

If the return is approved, the refund is issued within 7 business days to the original payment method.

Please note that your bank or payment provider may require additional time to post the refund.

We do not offer direct exchanges.

If you would like a different item, please return the original product according to our return process and place a new order separately.

After your order has shipped, you will receive a confirmation email with tracking information.

You can use the tracking details to follow the delivery status. You may also use the Track Your Order page available on our website.

Tracking details may take time to update after the package has been received or scanned by the carrier.

Carrier delays, weekend processing, weather, or logistics updates may affect tracking visibility.

Delivery timeframes are estimates and may be affected by carrier delays, weather conditions, high shipping volume, or other external factors.

If your order is outside the expected delivery timeframe, please contact us and we will assist you with checking the order status.

Please contact us as soon as possible.

If your order has not yet been processed, we may be able to update the shipping address. If the order has already been shipped, address changes may no longer be possible.

PhysioXMotion offers fitness, movement, and training products selected for practical everyday use.

Our product range may include home fitness equipment, training accessories, mobility-focused products, support items, and related active lifestyle gear.

Many of our products are designed for general use and can be suitable for different experience levels.

Please review the product description, specifications, and usage guidance before purchasing to make sure the item is suitable for your needs.

No. PhysioXMotion products are intended for general fitness, training, and personal use only.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, injury, or medical condition.

Use each product only as directed and within your personal comfort, ability, and fitness level.

If you have health concerns, existing conditions, or are unsure whether a product is suitable for you, please consult a qualified professional before use.

All prices are displayed in USD (United States Dollars).

Applicable taxes are handled according to the checkout settings and destination requirements.

Shipping costs and any applicable taxes are shown at checkout before payment is completed.

We accept the following payment methods:

• Visa
• Mastercard
• PayPal
• Apple Pay
• Google Pay

Payments are processed through secure, encrypted payment systems.

Yes. Checkout is processed through encrypted payment technology and supported secure payment providers.

You can contact PhysioXMotion using the following details:

• Email: support@physioxmotion.com
• Phone Number: +1 213 802 0018
• Contact Form: Click Here

You can also visit our Contact Us page for more information.

Our customer service hours are:

Monday to Friday: 9:00 AM – 6:00 PM Eastern Time (EST/EDT)
Saturday and Sunday: Closed

Our support team typically responds within 24–48 hours on business days.

To help us assist you efficiently, please include your order number, the email address used at checkout, and a clear description of your request.